At Jaadi – The Planter Studio, we are committed to ensuring that your shopping experience is smooth, reliable, and timely. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our store.

1. Shipping Coverage

  • We currently ship across India.
  • For international orders, please contact us directly at [insert email/contact number] to check availability and shipping options.

2. Order Processing Time

  • Orders are typically processed within 2–4 business days of confirmation.
  • Custom or made-to-order planters may require additional processing time, which will be communicated at the time of purchase.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

3. Shipping Timeline

  • Standard delivery within India: 5–10 business days (depending on your location).
  • Metro cities may receive orders faster, while remote areas may take longer.
  • Delivery timelines are estimates and can be affected by courier delays, festivals, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges will be calculated and displayed at checkout based on your delivery location and order weight/size.
  • We may offer free shipping on select products or promotional orders, which will be clearly mentioned.

5. Tracking Orders

  • Once your order has been dispatched, you will receive an email or SMS with the tracking details.
  • You can track your shipment directly through the courier partner’s website/app.

6. Packaging & Handling

  • All products are carefully packed to ensure safe delivery.
  • In case of fragile items (such as ceramic or glass planters), extra care and protective packaging are used.

7. Delays & Non-Delivery

  • Jaadi – The Planter Studio is not liable for delays caused by courier companies, weather, natural calamities, or incorrect shipping details provided by the customer.
  • If a package is undeliverable due to incorrect information, reshipping charges may apply.

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with clear photographs of the product and packaging.
  • In case of lost shipments, we will coordinate with the courier partner and offer a resolution (replacement or refund, depending on availability).

9. Contact Us

For any questions regarding shipping or delivery, please reach out to us at:

jaaditheplanters@gmail.com

+91 73970 98877